If you need help with your Sideways Shuttle App experience, you’ve come to the right place. We’re here to assist you with any issues, questions, or concerns.
🚗 Common Support Topics
Booking a Ride
Need help booking a ride? We’ll guide you through how to schedule, confirm, and track your trip.
Account Help
Forgot your password? Want to update your profile? Need to delete your account? We’ve got you covered.
App Issues
If your app is crashing, freezing, or behaving oddly, we can help troubleshoot and get you back on the road.
📧 Contact Our Support Team
You can reach us directly at:
📩 Email: info [at] sidewaystoursandcarhire [dot] com
📞 Phone: +254 0709 346 000
Our support team is available Monday–Saturday, 9:00am–6:00pm EAT. We aim to respond to all inquiries within 24 business hours.
🛑 Urgent Matters
For time-sensitive issues such as a safety concern or lost item, please call us directly at +254 0709 346 000 for faster assistance.